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Cognitive Empathy: A Leadership Imperative

In today’s fast-paced and complex work environment, leaders face a critical challenge: how to drive performance while fostering connection, trust, and collaboration. The answer lies in cognitive empathy - the ability to understand how others think and experience the...

Building a Learning Culture: A Manager’s Guide

Creating a learning culture isn’t a project you tick off and forget. It’s a deliberate shift in how work is organised, how leaders behave and how progress is measured. For managers, the task is practical rather than philosophical: design simple systems that make...

Culture as Your Competitive Advantage (and Why Thinking Differently Might Just Save Your Sanity)  

This post is a contribution from Carole Coooper , an HBDI® Certified Practitioner, and Director/Founder of Carole Cooper Consulting . If you’ve ever worked somewhere with a great culture, you feel it the moment you walk in. There’s energy. People...

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How to be a great hybrid manager

Return to Office: What Managers Can Do

The prevailing view before the pandemic was that offices were necessary for ensuring productivity, culture, and team camaraderie. However, with two out of every three Australians working from home and workforce productivity increasing by 6.5 percent over the year, it...

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Building Positive Relationships in a Virtual World

Human Connections in a Digital Workplace with the HBDI®

Over the past couple of years most companies have transitioned permanently to working remotely in some capacity, while others have even given up the office for good. But despite the convenience of working from home and saving time on the commute, it’s likely this will...

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How to switch off: the challenging side of virtual work

How to switch off: the challenging side of virtual work

Nearly a year and a half into the pandemic, the ‘new normal’ isn’t looking so new anymore. We’ve all had a crash course in remote work and all its ups and downs. We’ve adjusted our working styles to suit the new reality and have learned new strategies for being...

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How to be a great hybrid manager

How to be a great hybrid manager

Flexible work is no longer an afterthought for employees, it’s the future of work…and it’s happening now. Flexible working was once a perk, now it’s a necessity and it plays a large part in how potential employees choose their employer. If you’re about to start...

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How to build Psychological Safety within Your Team

How to build Psychological Safety within Your Team

The highest-performing teams have one thing in common: psychological safety. But what exactly is it? According to Harvard Business School professor Amy Edmondson, who coined the term: “Psychological safety is a belief that one will not be punished or humiliated for...

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Our Top 10 Resources for 2021

Our Top 10 Resources for 2021

2020 was a year none of us will ever forget, and that’s not just because of the coronavirus pandemic. From the Australian Black Summer bushires, to the Beirut explosion, to the global Black Lives Matter movement and the most contentious US election in history... it...

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Team meeting in boardroom

How to thrive in a COVID-normal landscape

As tough as the past 12 months have been for many of us across the globe, we can take some solace in the fact that there will be better days ahead. 2020 will long remind us of devastating job losses and business closures. Moving forward, it should be no surprise that...

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