In the ever-evolving landscape of education, teachers and students face diverse challenges. Around the world, employers and, sometimes, colleagues in tertiary education bemoan the lack of skills students bring with them from the school system, such as problem-solving,...

It's pretty much a given that every organisation is in the midst of some kind of change management at any given moment. As we roll further into 2024, things are getting even more interesting. With AI continuing its march forward, the lingering effects of COVID-19...

 While walking the intricate path of career development, a short-term career goal can act much like a compass – guiding you to your ultimate destination. Providing light, these small moments of achievement bolster motivation and momentum. Another positive aspect...

It’s now the year 2024, where customer expectations and the service they expect is ever-evolving. A lot of this has meant going online - with the advent of round-the-clock support becoming the norm, and the integration of AI chatbots - the customer service arena has...