When you imagine a good worker, you probably think of qualities like intelligence, great work ethic or a very personable individual. But one quality that can be often overlooked is resilience. Resilience is an integral quality needed for people to succeed in the...
Sales are critical to ensuring the success of a business. After all, without them, we may not have a business at all. Sales bridge the gap between what a potential buyer needs, and what your business can offer them. They play a pivotal role in building brand loyalty...
What is customer strategy? Creating loyalty towards your brand is one of the best things you can do for your organisation. Loyal customers will continue to purchase your products or services, are willing to try new products, and they will often share positive reviews...
Have you ever found your business in a situation where you don’t have the information or knowledge to achieve a desired outcome? That’s a knowledge gap. A simple but potentially detrimental mistake made by an employee; followed by “I didn’t know I was supposed to do...
The Great Resignation is spreading across the globe, that’s if it hasn’t already. The Great Resignation is a phenomenon originating in the US during the first year of the pandemic. American’s by the millions were quitting their jobs. Restrictions gave employees time...
We’ve all been there. That uncomfortable feeling when all of a sudden, out of nowhere, someone stops responding to our messages or isn’t taking our calls. No, we’re not talking about an ex-relationship gone sour, we’re talking about professional ghosting. ...
The pandemic disrupted life and work as we knew it. It was a period that compelled organisations to change the way they operated and shifted tens of millions of office employees into remote work. Pre COVID, it was hard to imagine we could work from home in the way we...
The prevailing view before the pandemic was that offices were necessary for ensuring productivity, culture, and team camaraderie. However, with two out of every three Australians working from home and workforce productivity increasing by 6.5 percent over the year, it...
Over the past couple of years most companies have transitioned permanently to working remotely in some capacity, while others have even given up the office for good. But despite the convenience of working from home and saving time on the commute, it’s likely this will...
