Addressing Change: 5 Tips to Manage Employee Resistance to Change

It's pretty much a given that every organisation is in the midst of some kind of change management at any given moment. As we roll further into 2024, things are getting even more interesting. With AI continuing its march forward, the lingering effects of COVID-19...

How to use gap analysis to improve your customer strategy (Step By Step)

It’s now the year 2024, where customer expectations and the service they expect is ever-evolving. A lot of this has meant going online - with the advent of round-the-clock support becoming the norm, and the integration of AI chatbots - the customer service arena has...

How To Show Appreciation at Work: The 5 Languages of Appreciation 

Feeling seen, heard, and appreciated differs from person to person. Just as people have unique thinking preferences, they also have unique ways in which they like to be appreciated for a job well done. The nuance of understanding how an individual feels valued in the...

Best Team Building Activities to Improve Employee Communication

Ever wondered what sets a high-performing team apart from the rest? Imagine you could transform a group of individuals into a powerhouse team, achieving extraordinary results through amplified collaboration.  Now, picture enhancing this power through effective...
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What I’ve Learnt About Successful Remote Work at Herrmann

What I’ve Learnt About Successful Remote Work at Herrmann

Herrmann employees have worked remotely for years and our experience with remote work has been very positive. There are some key tools that can assist in managing one's workflow, which also aid in minimising distraction. The sudden and hard turn into remote work will...

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How to Build Trust in a Virtual Team

How to Build Trust in a Virtual Team

A little over a decade ago, the remote workforce was dominated by people in outside sales roles. They came into the office on occasion for meetings or, if they were local, to load up on marketing brochures and office supplies. But for the most part, they were out of...

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Aligning Your Team During Times of Change and Uncertainty

Aligning Your Team During Times of Change and Uncertainty

Remote environments can be challenging to navigate under normal circumstances. Add in a global environment of stress and uncertainty, and those relationships and engagements can be even more difficult to manage. But they don’t have to be. Tapping into your team’s...

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