Addressing Change: 5 Tips to Manage Employee Resistance to Change

It's pretty much a given that every organisation is in the midst of some kind of change management at any given moment. As we roll further into 2024, things are getting even more interesting. With AI continuing its march forward, the lingering effects of COVID-19...

How to use gap analysis to improve your customer strategy (Step By Step)

It’s now the year 2024, where customer expectations and the service they expect is ever-evolving. A lot of this has meant going online - with the advent of round-the-clock support becoming the norm, and the integration of AI chatbots - the customer service arena has...

How To Show Appreciation at Work: The 5 Languages of Appreciation 

Feeling seen, heard, and appreciated differs from person to person. Just as people have unique thinking preferences, they also have unique ways in which they like to be appreciated for a job well done. The nuance of understanding how an individual feels valued in the...

Best Team Building Activities to Improve Employee Communication

Ever wondered what sets a high-performing team apart from the rest? Imagine you could transform a group of individuals into a powerhouse team, achieving extraordinary results through amplified collaboration.  Now, picture enhancing this power through effective...
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Whole Brain® Thinking and Business Disruption

Whole Brain® Thinking and Business Disruption

Every established organisation gets disrupted eventually. If you’re lucky enough to survive it, you’ll probably wonder why you didn’t see it coming and what you can do differently next time.  A disruption management plan helps you combine elements of strategy,...

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What is change management?

What is change management?

No matter where you are in your professional and personal life, change is inevitable. It can be difficult to adjust to new situations, but with the right tools and support from those around you, it’s possible to make the most of any changes that come your way. ...

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How to deal with workplace conflict

How to deal with workplace conflict

It's no secret that work, in some form or another, plays a huge role in our lives. Many of us spend 8 or more hours a day at the office. With so much of our time taken up by these duties, it is important that you get along with the colleagues around you. Working...

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The 5 Languages of Appreciation at your Organisation

The 5 Languages of Appreciation at your Organisation

When you show appreciation to your co-workers, you create a positive work environment that helps everyone feel good about their contributions. Simply put, people like to feel appreciated.  Showing appreciation can also help to build team morale and foster a sense...

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Career planning: Is it worth it?

Career planning: Is it worth it?

Career planning is the process of choosing or changing a career. It can be an ongoing process that you revisit throughout your life, or it can be a one-time event, such as when you are choosing a tertiary education path.  There are many factors to consider when...

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6 Ways to Innovate in an Economic Downturn

6 Ways to Innovate in an Economic Downturn

What causes an economic downturn? A number of factors can contribute to an economic downturn, including a decrease in consumer spending, an increase in unemployment, or a decrease in exports. A downturn can have a significant impact on businesses and consumers alike....

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