A business is only as strong as the people working in it. This is true of any business, but when it comes to a startup, the quality of your staff can have a huge impact on your chances of success. While startup founders and entrepreneurs are often idolised for their...
How to work with people you don’t like
You can spend upwards of 40 hours a week with your co-workers. Have you ever stopped to think that on any given weekday, you could be spending more time with your work family than your actual family? And unfortunately, you can’t choose who that work family is. As is...
How to use Whole Brain® Thinking to communicate more effectively with your customers
Customers. They’re the lifeblood of your business. Having good relationships with your customers is what drives your bottom line and helps you grow your business. Poor customer service, on the other hand, can cost your business big in lost customers and lost sales. ...
Improving Teamwork: The Introversion/Extroversion Variable
A lot of the work we do is with teams. We work with leadership teams, project teams, virtual teams, teams that are thrown together at the last minute and teams that have been together for a long time. And one of the most interesting things we see in teams is how the...
More is Not Always Better: How to Improve Communication at Work
No one listens. It’s one of the most common complaints across workplaces, industries, jobs, even in our personal lives. It doesn’t matter how much detail we give or how many times we say things, it seems like people keep coming back with questions about things we’ve...
Why agile thinking should be at the heart of any change management plan
Change is hard. Just ask Borders Bookstore, who went bankrupt after a strategic change saw them investing heavily in CDs and DVDs, right as the industry was going digital. Or Time Warner and AOL, whose merger failed catastrophically because no one accounted for the...
The importance of Whole Brain® Thinking in the age of Artificial Intelligence
From how we fly our planes to how we order our pizza, Artificial Intelligence (AI) and machine learning are transforming how humans experience their everyday lives. Across industries of all kinds - aviation, finance, healthcare, even the creative arts - AI and machine...
Watch Now: Think Like Your Future Depends On It, Because it Does
For most of our lives, we’ve been told that to be a success you need to become an expert. First find your sweet spot—what you’ll study at university, what will inspire your career path, what you’ll be when you ‘grow up’—and then get great at that one special thing you...
Why is communication in your company lacking?
It’s no secret that communication is the backbone of any successful organisation. Yet many companies struggle with perfecting their communication processes. Take, for example, the 2013 Yahoo communication blunder turned PR disaster, in which Yahoo’s CEO announced...